FSU ALERT - SMS Text Messages

As part of Florida State University’s FSU ALERT Emergency Notification System, the University has the ability to send SMS text messages to mobile phones.

Eligibility:
The direct delivery of SMS text messages by FSU ALERT is limited to students currently taking classes this term, faculty, staff, and approved community partners.  There is an alternative way to receive FSU ALERT messages via text messages on your phone through Twitter​. Otherwise, we encourage you to obtain FSU ALERT information through some of our other, public means such as the SeminoleSAFE App which can receive FSU ALERT messages through push notifications, on social media @FSU ALERT, and on the FSU ALERT webpage.

Availability:
FSU ALERT SMS text messages can be successfully sent to most cell phones on most major telephone carriers (e.g. AT&T, T-Mobile, Verizon) within the United States. Smaller regional carriers (e.g. Cricket, Metro by T-Mobile) and some pre-paid carriers (Boost, Net10, Straight Talk, Tracfone) have been reported to have problems receiving FSU ALERT SMS text messages in a timely manner, if at all. Consult your carrier for details.

Cost:
There is no fee charged by FSU to send you FSU ALERT SMS text messages. However, you may be subject to service fees by your cell phone carrier to receive them. Fees vary depending on your service plan. You are responsible for any costs associated with receipt of FSU ALERT SMS text messages. Contact your carrier for details.

SMS Short Codes:
All FSU ALERT SMS text messages will come from the "short code" number: 89361. Feel free to save this number to your contact directory. However, do note that numerous other institutions (e.g. FAMU, TCC, UF) use the same text messaging vendor we use. So, if you are registered to multiple systems, make sure you verify who is sending you the text message. All FSU ALERT emergency notification messages will clearly say "*FSU ALERT*" and will be posted on the FSU ALERT webpage.

Registration Procedures:
Please select one of the following categories to obtain specific instructions on how to register for, delete yourself from, or otherwise edit your registration to receive SMS Text Messages from FSU ALERT. If you are both a student and an employee, you only need to choose one. Editing one will update the other and vice-versa.

  • Students:
    • In order to receive FSU ALERT SMS text messages, you must be actively taking classes during the current term. If you take a term off, you will not receive messages during that term.
    • Within a couple weeks of graduation, you will automatically be removed from system.
    • To add or edit your registration,
      1.  Log into my.FSU.edu
      2. Click on "myFSU Identity Management"
      3. Click on "My Profile"
      4. Under "Phone" in "My Contact information", Click "Edit"
      5.  The system may request you to login again using your FSU credentials and authenticate your identity using multi-factor authentication.
      6. You can either edit your FSU ALERT number or add a new phone number by clicking the "Add a Phone Number" button. Make sure the "Phone Type" of the new number is FSU ALERT.
      7. Select your FSU ALERT phone number as your "Preferred" number.
      8. Once you add the number, Click "Save". You have now successfully added your phone number to the FSU ALERT system.
  • Employees:
    • *Employees are responsible for removing their own numbers from the system upon departure from university employment. It is not automatic.*
    • To add or edit your registration, 
      1.  Log into my.FSU.edu
      2. Click on "myFSU Identity Management"
      3. Click on "My Profile"
      4. Under "Phone" in "My Contact information", Click "Edit"
      5. The system may request you to login again using your FSU credentials and authenticate your identity using multi-factor authentication.
      6. You can either edit your FSU ALERT number or add a new phone number by clicking the "Add a Phone Number" button. Make sure the "Phone Type" of the new number is FSU ALERT.
      7. Select your FSU ALERT phone number as your "Preferred" number.
      8. Once you add the number, Click "Save". You have now successfully added your phone number to the FSU ALERT system.
  • Parents, Family, Alumni, and other Public:
    • While we cannot send you direct SMS text messages, there is an alternative method of receiving FSU ALERTS. You can receive real-time push notification FSU ALERTS by downloading the SeminoleSAFE app!
  • Opt-out of FSU ALERTS
    • If you have chosen to Opt-Out from FSU ALERTS reply "STOP" or "STOP FSU" to the text message you received or text "STOP" or "STOP FSU" to 888777.
    • You can also follow the directions in the appropriate section above, but rather than adding or editing your FSU ALERT phone type, click the trash can icon to delete the number.
    • Still having trouble? Contact us at FSUPD-EOC@fsu.edu or by calling (850) 644-9111 and give us your name and phone number. 
  • Opt-in to FSU ALERTS:
    • If you have chosen to Opt-Out from the FSU ALERTS! but would like to get back on, Text "RESUME" or "RESUME FSU" to 888777.
    • You can also follow the directions in the sections above to re-register your phone number.
    • Still having trouble? Contact us at FSUPD-EOC@fsu.edu or by calling (850) 644-9111 and give us your name and phone number.